PlayStation fans furious as Sony finally admits to major system outage

PlayStation Stars has been down for around two weeks with no sign of when it might return but Sony has at least acknowledged that there is an issue and a fix is being worked on.

Sony launched its PlayStation Stars rewards program in 2022 which rewards players with points that can be redeemed against free credit on the PS Store, free video games including the likes of Stellar Blade and Rise of the Ronin as well as digital collectables that can be showcased on your mobile app.

Check out the Stellar Blade trailer below!

PlayStation Stars is free to join and once registered, you can access it via the PlayStation mobile app. Members can earn points by playing select PS Plus games, earning certain in-game trophies or making purchases via the PlayStation Store. It’s a decent reward scheme that with a little patience to accumulate the required points to buy what you want, is worth doing.

Sony launched new PS Stars campaigns around its Days of Play promotion earlier this month, a promotion that offers loads of discounts not only on the PlayStation Store and PlayStation Direct but also on participating third-party retailers. The Days of Play event was a double bonus for PS Stars members because they could claim discounts on games and also claim reward points, or at least, that was the idea.

Since PS Stars has been down for a couple of weeks (believed to be 5 June), Sony hasn't explained the issue with players feeling left in the dark. The PS Stars function was temporarily removed from the PlayStation mobile app but it has recently returned.

Sony Interactive Entertainment/author of article

However, if you press the PS Stars icon on the mobile app, you will get the message “PlayStation Stars is currently experiencing issues. Our engineers are aware of the issue and are working on a solution.” While PS Stars is down, it means that no one can earn points by completing campaigns or by making purchases from the PlayStation Store.

It will be interesting to see how Sony addresses the issue once PS Stars is back live. Will it re-release the Days of Play campaigns or gift members with free reward points to make up for lost time?

We’ll keep you posted as soon as we hear of an update on the return of PlayStation Stars.