PlayStation confirms major update so you can claim free store credit you're owed

Rejoice, PlayStation fans. PlayStation Stars is finally set to return very soon.

If you’ve ventured over to the PlayStation Stars section of the PlayStation app lately, you’ll have been met with an error message: “PlayStation Stars is currently experiencing issues. Our engineers are aware of the issue and are working on a solution.”

This has been the case for several weeks, prompting many fans to wonder exactly what is going on.

It must be a pretty major issue if it’s taking this long for a company like Sony to fix it.

If you’re not familiar, PlayStation Stars is PlayStation’s free rewards service.

Users can earn points on all purchases made on the PlayStation Store, including the cost of PlayStation Plus subscriptions, as well as via completing easy campaigns.

These rewards can then eventually be exchanged for free store credit or even entire free games - and there are digital collectibles up for grabs too, should those be of interest.

The problem is, despite Sony’s assurances that points are still being tracked during this outage period, that’s not exactly a fact that fans can easily verify.

Thankfully, this outage period is seemingly drawing to a close.

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Some users of the PlayStation app have reported seeing a new message that reads, “PlayStation Stars will be returning soon in phased regional rollouts. Thank you for your patience and we look forward to welcoming you back.”

As reported by Push Square, users in select Asian territories have already reportedly regained access.

If Sony is to follow typical rollout procedure, we should see Europe, Australia, and New Zealand gain access next followed by the Americas.

When you do finally regain access to the app, I urge you to check your points balance.

If any store purchase points have not been correctly processed, you are encouraged to contact Sony’s customer services in order to rectify this so don’t worry, you won’t get short-changed.