Featured Image Credit: NBC/Sony
Topics: PlayStation, PlayStation Plus, PlayStation 5, PlayStation 4
PlayStation Plus subscribers are outraged by the state of the service over the past few weeks, and many believe a refund is in order.
In case you missed it PlayStation Plus Premium has had a severe problem with its classic catalogue of games.
While those that can be installed and played like the PS1 library have avoided such issues the cloud-streamed games like those from the PS2 and PS3 catalogue have been unplayable for many.
Now this hasn’t directly affected me but I’ve always had a bone to pick with PlayStation for making so many of its beloved classics only available through cloud-streaming, especially when it’s been proven the PS5 hardware can handle games from the PS2 and PS3 era.
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It’s also terrible that subscribers are paying more for PlayStation Plus Premium when one of its core perks is inaccessible.
Even some of the less expensive tiers aren’t measuring up in the eyes of fans, with some of the latest additions failing to impress.
All of this has culminated in the belief that January has been a terrible month for PlayStation Plus, and a terrible start to the year as a result.
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However do I think subscribers are owed a refund? No, I don’t think so. It’s very frustrating for sure but going the full-refund route feels like an overcomplication.
What PlayStation should do at the very least is acknowledge the service’s faults and offer users a free month of PlayStation Plus Premium as a way of apology. The likelihood of that happening though feels slim.
Even if PlayStation does attempt to garner more goodwill with its fans the last time it offered an apologetic freebie it wasn’t even available for everyone affected. This was back when there was a massive outage for PlayStation Plus services.
For those of you that don’t want to wait for PlayStation to fix the problem, and then wait even longer to see if any compensation is provided, consider this hack other users have been taking advantage of.
It’s very simple, if you go through the process of cancelling your membership for PlayStation Plus there’s a chance it’ll offer you the subscription with a 25% discount. Some users have even reported this trick working more than once too.